Toll Free 877- 476 - 6589
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CALL NOW 877-476-6589
CALL NOW 877-476-6589
Have questions?
Please Contact us...
Please Contact us...
Our technicians have 86 years of repair experience, 58 of those years dedicated to dictation equipment.
We are an Authorized Philips Service Center
For our current service rates, please send an email to Tom@smoltz.com
or Call Toll Free 877-476-6589
Technical support
Technical support is available to dealers only. Email is the preferred contact method, but telephone calls are accepted. All support calls require the model and serial number of the product. If the questions are software related, the following information is also required.
1) Windows operating system. (98,2000,XP, etc)
2) Software version of product. (Click on help, then about, in the program)
3) If the problem involves email, supply the version number of Outlook.(2000, 2002, 2003, etc)
4) Software and firmware updates take care of about 50% of all the questions received. Please check the manufacturer's web sites for the latest versions. We also send notifications when new updates are available to dealers who purchase from us.
5) If the trouble is Mac related, please email your issue, as we will have to contact the manufacturer.
For our current service rates, please send an email to Tom@smoltz.com
or Call Toll Free 877-476-6589
Technical support
Technical support is available to dealers only. Email is the preferred contact method, but telephone calls are accepted. All support calls require the model and serial number of the product. If the questions are software related, the following information is also required.
1) Windows operating system. (98,2000,XP, etc)
2) Software version of product. (Click on help, then about, in the program)
3) If the problem involves email, supply the version number of Outlook.(2000, 2002, 2003, etc)
4) Software and firmware updates take care of about 50% of all the questions received. Please check the manufacturer's web sites for the latest versions. We also send notifications when new updates are available to dealers who purchase from us.
5) If the trouble is Mac related, please email your issue, as we will have to contact the manufacturer.
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